Last updated: 18-10-2024

At Asia Experience, accessible from asiaexperience.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services. Please read it carefully.

1. Information We Collect

We collect several types of information from and about users of our website, including:

a) Personal Information:

When you engage with our services, such as making a booking or subscribing to our newsletter, we may collect personally identifiable information that can include, but is not limited to:

  • Full Name
  • Email Address
  • Phone Number
  • Billing/Shipping Address
  • Payment Information (collected through secure third-party payment processors)

b) Non-Personal Information:

We may also collect non-personally identifiable information, including but not limited to:

  • IP Address
  • Browser Type and Version
  • Pages visited on our website
  • Time spent on the website
  • Referring website (if applicable)

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Processing Bookings and Reservations: To facilitate bookings for travel, accommodation, and tours, and to communicate with you regarding your transactions.
  • Personalizing Your Experience: To tailor our services to better suit your preferences and interests.
  • Marketing and Promotional Communications: To send newsletters, promotions, and special offers. You may opt out of these communications at any time by following the unsubscribe link provided in the emails.
  • Improving Our Services: To analyze how users interact with our website and services, enabling us to improve and customize the user experience.
  • Security and Fraud Prevention: To ensure the security of our website and prevent any unauthorized or fraudulent activity.

3. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or processing payments, so long as these parties agree to keep your information confidential.
  • Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
  • Third-Party Partners: With your consent, we may share information with third-party partners who offer services related to travel, tourism, or accommodations.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies are small files stored on your device that help us remember information about your visit to our website, such as your preferences and browsing patterns.

You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

5. Data Security

We take the security of your personal information seriously and employ appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.

We use secure servers and encrypted communication channels to protect sensitive data such as payment information. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

6. Third-Party Links

Our website may contain links to third-party websites or services. Please be aware that Asia Experience is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Rectification: You have the right to correct inaccurate or incomplete personal data.
  • Erasure: You may request the deletion of your personal data, subject to certain conditions.
  • Restriction of Processing: You may request that we limit the use of your personal data.
  • Objection: You may object to our processing of your personal data in certain circumstances, such as for marketing purposes.
  • Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below.

8. Retention of Data

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once we no longer need your data, we will securely dispose of it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. Your continued use of the website after any changes signifies your acceptance of the updated terms.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:

Asia Experience
Email: info@asiaexperience.com

By using asiaexperience.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.